Ordering an instrument from us is a very organic process and we like to keep it this way. It is always a one-to-one exchange of ideas and dreams. After all, it is going to be the instrument of your dreams so please feel free to tell us about your wildest musical fantasies and we will gladly do our best to make them a reality. That does not mean, however, that we will agree to build any instrument. What brought you to our shop was probably certain uniqueness and distinct style that we wish to keep and develop.
Once we agree on the major features, deadline, and price of your instrument, you will be asked to confirm your commitment by transferring a small non-refundable deposit. Just before the building process begins, you will be invited to go over the specs one more time in case some new ideas come up. You will be kept up-to-date with the progress and when your instrument is ready, the final invoice will be emailed to you.
There are two shipping options for each order, both insured and trackable. The exact delivery fee will be available only after the instrument is ready for shipping.
As a buyer, you are responsible for any customs and import taxes that may apply.